WES

Company Security Officer ( SCO)

Course Outline

Day - 1

RISK MANAGEMENT

  • CSO and Crisis Situations
  • Responses for Emergencies and Disasters
  • Emergency Preparedness and Crisis Management
  • Handling Multiple Priorities
  • Conflict management
  • HOW TO PROTECT PREMISES
  • Dealing with Employees – Behavior and Motivation
  • Resolving Conflict
  • Maximizing Personnel Deployment
  • Physical security measures
  • Alarm components and methods of detection
  • Legal implications of security measures
  • Preventing and dealing with burglary and theft
  • Introduction to security surveying
  • Perimeter security
  • Building security
  • Preventing Workplace Violence
  • Static guarding
  • Preventing loss and theft
  • Crime prevention
  • Essential precautions against fire
  • Fire fighting and extinguishants
  • Protection against bombs and explosive devices
  • Supervising during a Strike
  • Assessment
Day - 2
  • HOW TO CONDUCT PATROLS

This module helps security officers become aware of what to look for when patrolling. We review how to maintain communication with other security staff and the importance of having a process in place to ensure that you are not vulnerable to attack.

  • Patrolling security officers
  • Key carrying
  • Communications
  • Vulnerable places
  • Intruders
  • Property found in suspicious circumstances
  • Uniform and plain clothes
  • Amateur and professional thieves
  • Mobile patrols. Dog patrol
  • Planning for safety when patrolling on foot
  • Assessment
  • THE ROLE OF GATE Security

It the heart of many security operations. We examine how security officer can gain this all-important qualification.

  • Gate CSO duties
  • ID’s
  • Access control
  • Searching skills
  • Escorting skills
  • Recognized qualifications
  • Assessment
Day - 3
  • SECURITY AT EVENTS. CROWD CONTROL.

Crowds at an event can be unpredictable. If CSO protecting an event, especially after it finished when the crowd can get rowdy, CSO has to remain levelheaded and professional.

  • Events count.
  • Crowd management
  • Duties during Special Events
  • Dealing with protests
  • Assessment
  • SECURITY TECHNOLOGY

This includes installing, maintaining and monitoring security,

  • CCTV. Specifying, installing, maintaining, legalities
  • Fire Prevention and Safety
  • Fire Extinguishers and Alarms
  • Electronic and physical protection systems
  • Other Security equipments
  • Assessment
  • MOBILE STAFF AND VIP PROTECTION

Looking after staff in transit is a high-risk jobs, because the person that you are protecting may be a target. You need to be assertive and ready to go into action if you have a kidnapping or a death threat.

  • Protecting staff during travel.
  • Defensive driving.
  • Business travel.
  • Reducing the risk of kidnap and ransom
  • Responding to K&R
  • Close protection
  • Assessment
Day - 4
  • HOW TO ARREST, INVESTIGATE AND INTERVIEW

If you need to make an arrest, you need to know the law. In this module we explain what CSO can and can’t do., and what action to take if the perpetrator resists arrest. We consider the best way to restrain someone.

We also examine how to conduct an investigation, how to interview suspects and get them to confess without putting pressure on them or using unlawful tactics. The same applies to the eyewitnesses: we discuss how to take witness statements and get witnesses to co-operate.

  • How to conduct an investigation.
  • Knowing the low
  • Low and self defense
  • Arrest by a security guard
  • Information to be given upon arrest
  • Use of force
  • Unlawful arrest
  • Precautions after arrest
  • Questioning after arrest
  • How to conduct an interview
  • How to ask suspects
  • Taking witness statements
  • Assessment.
Day - 5
  • HOW TO DEAL WITH EMERGENCIES

In this module we review the procedures for dealing with an emergency, knowing the process in times of threats such as terrorists, bomb threats and chemical attacks. There is a specific protocol for each type of threat.

  • Common types of emergency
  • Emergency procedures
  • The role of security
  • Terrorism
  • Chemical, biological and radiological attacks
  • Hoax calls, letter bombs and other explosive devices
  • Crime and incident scene preservation
  • Assessment
  • Note taking and Reports
  • Reports, Returns and Scheduling
  • Problem Behaviors in Notetaking and Report Writing
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