Business Writing Skills
Clear writing means clear thinking and effective writing is not a gift that you’re born with. It’s a skill that you cultivate! The importance of business writing lies in its ability to effectively communicate ideas, maintain professionalism, and achieve organizational goals.
By end of the Course participants will be effectively able to:
* Improving business writing skills.
* Able to write an effective report.
* Gaining the necessary skills, knowledge and attitudes to effectively and efficiently write business correspondence (business Memos, business email, business letters) in a way that is both appropriate as well as clear
* Understanding how business writing is an effective tool in enhancing internal and external communication.
* Be able to present and communicate internal and external writing effectively
Anyone who needs to create professional and effective written business communication.
This will be an active course involving informal lecture, videos, exercises, and discussion. During the course, participants will also work on an exercise to produce and edit business writing.
Course Outline
Writing Effectively
- What is business writing?
- Importance
- Reasons to improve your writing skills
- Common errors you should avoid when writing
- Rules of business writing
- Know your audience
- Know your message
- Focus on content and style
- Focus on facts
- Make it simple
– Choose short words
– Aim for clarity & avoid ambiguity
– Write once, check twice
– Five stages of business writing process
– Tips to improve your business writing Punctuations rules
- Punctuations rules
- Proof read
Writing an effective report
- What is report writing?
- Importance
- Qualities of report writing
- Principles of report writing
- Five steps guide to report wiring
- Types of report
- Confidential information
- Mistakes to avoid when writing a report
- Do and do not of report writing
- What re the problems of report writing?
Writing Business Correspondence (Memo’s, Emails, Letters)
– What is an effective memo?
– How to write an effective memo?
– What are the characteristics of effective memo?
– How to write an effective E-mail?
– Email Etiquette
– Power Tips for writing effective email
– Steps of writing effective email
– Writing business letters
Communicating & Presenting Internal & External Business Writing
– Effective communication
– Barriers of communication
– Overcoming communication barriers
– Purpose of the message
– Improving your business communication skills
– strategies to improve your business communication skills
– Tips for business writing and communication skills to practice
– Traits of business communication
The importance of Feedback
– Delivering the message
– Check for understanding
– Feedback and its importance
– Presenting your message
– Using Visual aids in written communication
– The importance of tone
– Presenting your business writing