Balanced Scorecards -KPIs Measurement
This five-day training course provides participants with relevant & in-depth knowledge on how to develop and implement a Balanced Scorecard System. This course offers a comprehensive overview on the many benefits any organization can extract from the Balanced Scorecard System implementation. A highly interactive learning experience will enable you to grasp the functionality of the Balanced Scorecard, and leverage on its benefits to advance strategy execution. The course focuses on delivering all the information needed to fully comprehend the value of the Balanced Scorecard, as well as on developing the necessary skills for a successful implementation.
- Recognize balanced scorecard, strategy objectives and strategy maps best practices.
- Articulate how balanced scorecards are created.
- Identify how to devise balanced scorecards for shared service units.
- Describe how to cascade the scorecard to all levels of the organization.
- Outline how to set the right KPIs for the firm’s strategic plan.
- Comprehend fundamentals of a Performance Management System;
- Transpose the organizational strategy into a Balanced Scorecard Management System;
- Learn how to integrate the components of a Balanced Scorecard Architecture;
- Differentiate between objectives, KPIs, and initiatives.
- Learn how to manage performance and data (Management & Visualization).
This training course is designed for professionals across various industries and sectors who are committed to driving organizational performance and achieving strategic objectives through effective measurement and management of key performance indicators.
This interactive training course includes the following training methodologies as a percentage of total tuition hour :
- Lectures
- Workshops, work presentations ,
- Group Work in case study & Practical Exercises.
- Videos and general discussions
Course Outline
Introduction to Balanced Scorecard and Strategy Objectives.
- Overview of the balanced scorecard framework.
- Understanding the importance of strategy objectives.
- Exploring the relationship between strategy objectives and org. success
Strategy Maps Best Practices
- Defining strategy maps and their role in the balanced scorecard approach.
- Understanding the components of a strategy map.
- Analyzing real-world examples of strategy maps and their effectiveness.
Creating Balanced Scorecards
- Step-by-step process of creating a balanced scorecard.
- Identifying key performance areas and metrics.
- Aligning metrics with strategy objectives.
- Hands-on exercise: Developing a BSC for a hypothetical organization.
Balanced Scorecards for Shared Service Units
- Understanding the unique challenges and considerations for shared service units.
- Identifying shared service unit objectives and aligning them with the overall strategy.
- Adapting the balanced scorecard framework for shared service units.
- Managing Performance Data gathering; & Data analysis; reporting; & reviews;
- Case study analysis: Developing a balanced scorecard for a shared service unit
Cascading the Scorecard to All Levels
- Strategies for cascading the balanced scorecard throughout the organization.
- Communicating the scorecard and strategy objectives effectively.
- Engaging employees at all levels in the scorecard implementation process.
- Practical tips for overcoming resistance and fostering buy-in.
Hands-on Exercise: Cascading the Scorecard.
- Group activity: Developing a cascaded scorecard for a specific department or team within the organization.
- Facilitator-guided discussions and feedback on the exercise.