Emergency & Crisis Management
This 5-day course provides a practical approach to Emergency and Crisis Management for industrial and high-risk environments. It covers emergency preparedness, risk assessment, emergency response planning, fire and security emergencies, incident command, crisis communication, leadership, business continuity, recovery, and post-incident improvement.
The course combines practical case studies, tabletop exercises, emergency scenarios, simulations, and an integrated crisis-management exercise to strengthen organizational preparedness and response capabilities.
Strengthen preparedness for fire, security, and high-consequence emergencies.
Improve emergency response planning, command, control, and communication.
Develop practical skills for managing complex and escalating incidents.
Improve coordination between HSE, Fire & Rescue, Security, Operations, Management, and external responders.
Gain practical experience through scenarios, tabletop exercises, simulations, and case studies.
By the end of this course, participants will be able to:
Understand emergency and crisis management principles, stages, and classifications.
Identify and assess fire, explosion, security, natural, technological, and operational emergency scenarios.
Develop and improve Emergency Response Plans and Crisis Management Plans.
Apply incident command, communication, coordination, and crisis decision-making principles.
Strengthen emergency drills, simulations, business continuity, and recovery arrangements.
Evaluate emergency response performance and develop improvement actions.
HSE Managers, Engineers & Supervisors
Fire & Safety Professionals
Security Managers & Officers
Emergency Response & Crisis Management Teams
Incident Commanders & Emergency Coordinators
Facility, Operations & Terminal Managers
Risk Management & Process Safety Professionals
Emergency Planning & Business Continuity Professionals
Fire Protection Engineers
Maintenance & Engineering Managers
Compliance & Audit Professionals
Personnel responsible for emergency preparedness and crisis response
Course Outline
Session 1: Emergency & Crisis Management Principles, Types & Organizational Resilience
Session 2: Emergency & Crisis Risk Assessment, Scenarios & Risk Prioritization
Session 3: Emergency Management Organization, Roles, ERT, CMT & External Coordination
Session 1: Emergency Response Plans, Alarm Systems, Evacuation & Emergency Resources
Session 2: Fire, Explosion, Gas Release, Shutdown & Rescue Response
Session 3: Security Emergencies, Intrusion, Sabotage, Lockdown & Critical Asset Protection
Session 1: Incident Command System, EOC, Command Structure & Resource Management
Session 2: Emergency & Crisis Communication, Stakeholder, Media & Misinformation Management
Session 3: Crisis Leadership, Decision-Making, Situational Awareness & High-Pressure Response
Session 1: Emergency Drills, Tabletop, Functional & Full-Scale Exercises
Session 2: Business Continuity, Critical Functions, Recovery & Restoration
Session 3: Post-Incident Review, Corrective Actions, Lessons Learned & Continuous Improvement
Session 1: Major Emergency Scenarios – Fire, Explosion, Hazardous Release & Security Incidents
Session 2: Integrated Crisis Management Simulation, Incident Command & Emergency Coordination
Session 3: Final Emergency Exercise, Performance Assessment & Improvement Actions