
Crisis Management & Emergency Response For The Oil & Gas Industry
Oil & gas operations face high-impact risks. This course prepares participants to manage emergencies effectively while protecting lives, the environment, and assets.
- Build a functional crisis management and emergency response structure
- Align crisis plans with ICS, ISO 22361, and regulatory standards
- Enhance leadership and communication during crises
- Test preparedness through real-time scenarios
- HSE managers and officers
- Crisis and emergency response teams
- Plant, offshore, and site managers
- Security, logistics, and communication leads
This interactive training course includes the following training methodologies as a percentage of total tuition hours:
- Lectures
- Workshops, work presentations ,
- Group Work in case study & Practical Exercises.
- Videos and general discussions
- Pre-Test and Post Test
Course Outline
Industry Context & Crisis Fundamentals
Objective: Understand oil & gas-specific risks, crisis types, and governance structures.
- Session 1: Introduction to Crisis & Emergency Management
- Crisis vs. Emergency in high-hazard industries
- Industry-specific incidents (e.g., Deepwater Horizon, Piper Alpha)
- Regulatory expectations (OSHA, API, ISO, IOGP)
- Session 2: Oil & Gas Risk Landscape
- Upstream, midstream, downstream vulnerabilities
- HAZMAT, fire/explosion, blowouts, sabotage
- Session 3: Crisis Management Frameworks
- ISO 22361 (Crisis Management)
- Incident Command System (ICS) overview for Oil & Gas
- Integration with HSE, BCM, ERM
- Workshop: Crisis Mapping for Drilling & Refining Scenarios
Emergency Response Planning & ICS
Objective: Build response capacity using ICS and industry-specific protocols.
- Session 1: Emergency Response Planning (ERP)
- Developing site-specific and corporate ERPs
- Command, Control, Communication & Coordination (C4)
- Permit-to-work and isolation procedures in emergencies
- Session 2: Incident Command System (ICS) Deep Dive
- Structure: Incident Commander, Operations, Planning, Logistics, Finance/Admin
- ICS forms and documentation
- Scalability for small and large incidents
- Session 3: Mutual Aid & External Coordination
- Working with government, fire services, coast guards, etc.
- Joint training & drills
- Tabletop Exercise: Offshore Platform Fire – ICS Activation & ER Deployment
Crisis Leadership, Media, and Communication
Objective: Prepare leaders to manage information, reputation, and decisions under pressure.
- Session 1: Crisis Leadership in Oil & Gas
- Decision-making under uncertainty
- Leading field vs. executive teams
- Fatigue, stress, and situational awareness
- Session 2: Crisis Communication Strategy
- Stakeholder messaging: staff, media, regulators, investors
- Using Joint Information Centers (JICs)
- Dealing with social media backlash & misinformation
- Session 3: Media Training for Spokespersons
- Handling press conferences
- Crisis Q&A simulation with journalists
- Workshop: Drafting Holding Statements & Incident Briefs
Drills, Exercises & Real-Time Simulation
Objective: Test and refine crisis & ER capabilities through realistic simulation.
- Session 1: Designing Drills & Simulations
- Drill levels: desktop, functional, full-scale
- KPI-based evaluation
- Regulatory compliance (e.g., BSEE, ADNOC, NORSOK)
- Session 2: Tabletop and Functional Drill
- Scenario: Refinery explosion or gas pipeline rupture
- Crisis escalation, ICS deployment, media handling
- Real-time injects: missing personnel, public panic, regulator involvement
- Session 3: Hot Wash & Feedback
- After-Action Review (AAR)
- Plan updates and staff training recommendations
Recovery, Business Continuity & Certification
Objective: Understand recovery dynamics, continuity, and gain certification.
- Session 1: Post-Crisis Recovery in Oil & Gas
- Site remediation, insurance, and regulatory reporting
- Environmental and community considerations
- Session 2: Business Continuity Integration
- Asset downtime and supply chain impacts
- Crisis-to-Continuity handover procedures
- Session 3: Final Review & Certification
- Case study review (e.g., BP Gulf of Mexico spill)
- Written exam (optional for certification)
- Personal action plans